I Aug last year I did a re-structure on my bond, I was told to go to my branch in North Gate to sign the papers as well as the new debit order. I went to Northgate branch signed the papers AS WELL AS THE NEW DEBIT ORDER, (I have a copy... signed by the bank)..Needless to say I am still paying via ...
I decided to pay up & close my Nedbank credit card. I called the call centre, got a settlement amount, paid it & called them back to close the account. Then I received a call from who I assume was their retentions department to try to convince me otherwise but I informed Jermaine that' I am ...
19.02.2013 I had my 2 nedbank loans consolidated by Capitec Bank. 1 was a R40 000 loan, the other R5000. 23.02.2013, Nedbank went ahead & debited me for the R40 000 (premium R1865.48) but not for the R5000. I called the Nedbank call centre & I was advised that they had not received proof of ...
I am incredibly irritated and annoyed with the service from nedbank thus far on this account. Once AGAIN there has been an error on Nedbank's side regarding the debit order and I am fast loosing my patience. Last month Nedbank forgot to debit the account completely and we had to waste valuable time ...
I had been in Nedbank's bad books financially and I had thought I had paid up an account only to be told I still owed. I consulted with Alvira and she explained how it all happened. Payment arrangements were made and I was impressed at how she could make decisions on the spot without absolving ...
I called Nedbank Personal Loans with query for Collections, requested for a call recording but Sibusiso did not want to assist kept on shifting the blame to Client Services yet it was Collections query. His service was so bad. Spoke to Nomthandazo from Client Services and was willing to assist ...