It is not everyday that one pens down positives about an experience when dealing with a bank or banker for that matter. But I would like, for the first time in many months, thank a banker for exceptional service. Miss Lesego Radiokana, Complaints Resolution Officer at Nedbank, assisted me with my ...
I had a double debit order made on my account. I called the call centre (0860 555 111) to have this rectified and refunded my money. I called 5 times, and I was transferred to Collections department but I would stay on the line for 20 minutes and no one picked up the phone and assisted me. The 6th ...
Hi. I am not happy with the service received from Nedbank overall. Submitted a complain on your website on March 19, 2013. My reference number is FLI559809. I did not receive any acknowledgement of my complain or a response. I would like to get some feedback please. ...
I've applied for an American Express Card six days ago. To date, I have not received any feedback whether my application has been approved or declined. I've received an SMS from them, one business day after the application, saying they will "contact me shortly", but several days later, ...
I logged an insurance claim on the 21st of Jan 2013 till today no feedback. I called several times complained to the Talk to us site Ref# FI1553124 - Mar 12 2013 11:12am. Received a call the 13th promised to get back to me ASAP NOTHING! Since the claim date more rain fell more damage was done. I ...
I was requested to write a letter, the reason for cancellation of the acc which i did and hand delivered on the 27th Feb '13. 7 March '13 i wrote a email to their complaint Department regarding the service received since i followed up from the 4th Mar '13 the status of the cancellation.i received ...