In June, I requested a settlement letter from Nedbank Personal Loans and I was told that it would take 2 to 5 days. I patiently waited almost 2 weeks before requesting again. Once I received the settlement letter on 29 June, I emailed the agent back and requested for her to confirm the accuracy of ...
I was per approved for a loan via the NedbankBroadachers contact centre on 14 Aug and was advised by the sales assistant who was very professional that I was approved and discussed the offer was happy to proceed with the loan, The consultant then advised that I should take all realvent documents to ...
I contacted the call centre in a panic on sunday the 18th August as i was suspecting that someone had hacked into our business account due to the multiple sms that i was receiving requesting me to authorise a payment. An agent picked up but was very unhelpful and then transferred me to the call ...
Unexplained amounts for service fees on account, phone 4 times customer service in total 90 minutes on cellphone. Drive to Woodlands Nedbank, ; Will investigate and phone back next day!!!.. one week later no answers. Just waiting for the reply, hope still this year. That is the end of the road with ...
Our business has been a loyal Nedbank Merchant for almost 7 years - we have been superb clients in every respect and pay our HUGE monthly commissions for the use of their machines and credit card facilitation promptly and without fail (not that we have a choice - all on debit order). On several ...
I am terribly upset regarding the poor service I have received in order to get a refund of MY MONEY! I over paid on my Ackermans account and recently requested a refund of R1700 odd and was surprised when I INITIALLY received a welcomed response of "It'll take 24 - 48 hours to be in your ...