I received a letter from Nedbank on the 8th November stating that my husbands policy lapsed on the 16 Oct 13. My husband passed away on the 6th Oct 13, I was at the bank on the 8th Oct 13 to give them a copy of his death certificate. My husband has had this Policy with them since 2009, which he ...
I need a letter stating that my current account has been paid in full and closed. This account was closed during 2012 already. First query was to Refilwe Modise, Credit card division, who referred me to (011) 7207516 or 0860115060. Current account dept would not assist. Nhlanhla from debt review ...
Dear Nedbank. Today I lodged an official complaint against you with the banking Ombudsman. I do not appreciate your accusations in saying I was negligent with my card when I was frauded on the night of 13 June - it took the exactly 6 minutes to clean my account out. My daily limit was R3000.00. ...
Just like you guys to know that I'm quite impressed with your service, especially when I'm in your branches. Whether it has to do with foreign exchange/ customer services or even the general set up of ur branches. Its always to a very high standard. I did have a misunderstanding with one of the ...
I recently put in a retrenchment claim on my Nedbank loans which were approved. The insurance is paying my premiums while I am unemployed, but the bank has debited my account. I have asked for the money to be reversed int my account, unfortunately it's been almost 3 weeks and I still don't have the ...
I called Ned-group insurance on Monday morning after a weekend of cold showers to report that the geyser they had replaced last year in February was faulty. The guy I spoke to told me that I have to get my own plumber since they don't cover components claims. I did that and the plumber replaced the ...