I came back from Mauritius on the 15th of August to find that my phone had been hard locked without any notification. I called customer service and was told it was because of high usage however I was told my phone should have been soft locked not hard locked. I was referred to the Boitumelo from ...
My daughters phone went in to be repaired. One week later I called to see if was ready and they said yes we can collect. We collected it and the screen was still cracked. they did not repair it because the find me had to be disabled. Nobody told us to disable it when it went in, and nobody called ...
The last response i received from Nashua Mobile on the 25th Nov '13 advising me that an agent will contact me and to date nobody has contacted me. It is already almost Weeks since i logged this complaint. This is unacceptable service from Nashua Mobile and i also noted on mt Trans-union report that ...
How long does it take for your department to provide feedback to clients??? why cant you give me a new phone like other stores do. This has been ongoing for more than 3 months!!! I want somebody senior to call me regarding this issue. this has now transformed from a service/repair issue to customer ...
With reference to my previous post about Nashua Mobile and as i suspected, nothing has been done, no feedback, communication, nothing. Absolutely useless service. ...
I have sent in my phone in for repairs in Nov 2013. I call every Monday/week in order to enquire about my phone and the same story ''its with the repair department''. I do get a sms after my call, telling me the same thing ''its with the technical department'' - How does that help? My phone is ...