Good day. We have been trying to get a I-phone 5 power cable replaced. The cable was of a cheap quality and broke the 1st day of using it. I have reported the fault with the Tzaneen Nashua Mobile branch in the first 30 days. Have tried to get the cable exchanged in a Nashua Mobile branch in ...
I reported a billing for a cancelled contract on the 29th Nov 2013 (report link below) and I have not received any feedback. The response to the complain was that the matter will be investigated and I'll get feedback which has not happened to date. I went to the Midrand branch on the 30th Nov 2013 ...
Today i went nashua mobile to enquire about my bundles and my minutes because i was softlocked within 4 days of the month, i found a gentlemen and a lady, they could not answer my questions and find a solution to help me, we ended up arguing because i was demanding help as a client, they both gave ...
In late Sept 2013 I signed a 'Cession Form' to allow my son to take over an existing cell phone contract. He called on Tanya Pillay, provided all necessary FICA/RICA docs and received a new contract for a Samsung S4. To date, the name on the contract has not been changed and I am still being ...
My director bought his own iPhone 4 overseas a few years ago. He was waiting for the iPhone 5 to upgrade but then decided against it. Darren Martin upgraded his line and the phone!! When I asked for a list of upgrades due... I noticed our director could only "suddenly" upgrade in 2015!!! ...
I wanted to upgrade my account only to be declined because of a d/o that bounced which incidently was paid the following day. I can apparently have this sorted out but after 4 calls to your head office, I'm still no closer. Not at all impressed!!! ...