I have handed back an Out of Box failure for a phone contract I bought. This OOB failure has now taken almost 2 months to get sent back to me, because as you know an OOB failure takes just 5 days to REPLACE. I continuously get a promise that someone will call me back, but nothing happens. I want to ...
I sent an insurance claim to them last week Monday via E-mail. Did not get a response. Resent it on Wednesday, got a reference number. Tried phoning everyday since then just to get an update. Nothing, nada. No-one picks up. Yesterday I tried staying on for nearly 45min and ended up leaving a ...
Be warned anyone upgrading with Nashua mobile! They promised me a reduced fee on my data with "no catches" until i received my account with R160 upgrade fee - I certainly never was warned about that. In addition I upgraded to iphone 2 years ago and they sneakily continued to charge for ...
Mon morning, 2 Dec I called the Nashua Mobile call centre to arrange for an upgrade on my Blackberry phone. I was assisted by Norma who very easily upgraded me to the White Samsung S4 that I wanted. I was told a courier would deliver the phone to me within 2 - 5 working days. Using the "Track ...
Today at about 4h45pm, I went in to the Midrand head office to collect my son's phone that went in for repairs. First thing I was amazed by the fact that there were more Nashua employees than clients, yet I was made to wait for about 5 mins. Eventually one of them went to the register to call on ...
I had the unfortunate inconvenience of my cell phone getting on the 30th of October, and reported it that night as soon as I got home at 7 pm, a month later i noticed that an exorbitant amount was debited from my account so decided to check my statement and found that to my surprise (and horror) ...