I took over someone else's internet contract (Nashua Mobile). When I received my first bill I noticed a charge of R150. On enquiry I found out that the R150 is a transfer fee. I was never informed that I would be charged for the transfer, nor was this charge on any of the documents I signed. The ...
I have been trying to cancel my contract with Nashua for the past 6 -8 weeks. I am being shunted around, being told my emails have not been received, that my documentation has not been sent, that I have not verified myself. I continue to send the emails as proof that relevant documents and details ...
Hilda had a bad experience with Nashua Mobile, Sandton City in August 2013. Since then we have been trying to get hold of the MD, Mark Taylor. All correspondence to his office is ignored. We expect Mark to apologise for the poor service that Nashua Mobile is providing and the trauma that Hilda ...
Im so tired of nashua mobile and there pethetic service. just cancelling your contract is such a mission even though you have it in black and white that the contract will be cancelled 22 November 2013 THREE WEEKS passed and all they have to say is the cancellation didnt go through as it should on ...
On the 14-11-2012 I complained about Nashua Mobile, the following is the response I received a day after complaint was launched: Hello yoli wam, Thanks for bringing this to our attention. We don't like the fact that you are unhappy with our service, as all our employees strive to stay true to our ...
My cell phone contract with your company ended in june 2013. However I'm still been bill for this contract to date. I contacted the call centre to cancel the contract 2months ago but it was not done. What kind of company do your'l run, customers for they money. Your call centre consultants are ...