My internet has not been working for the past 4 days and I called you customer center last night (I spoke to Zama who was helpful but unable to assist). It seems that my subscription has been changed. During the upgrade call I received I was told I would have the same contract terms and conditions ...
My cellphone contract started when i requested to be converted from corporate to individual contract, all seem to be agreed upon because i also request advice on reasonable packages which no one from Nashua decide to bother to explain, my contract was due to to be upgraded and when the upgrade ...
Refer to my first complaint. I received a generic response from Nashua about the problem being escalated, but no real response. I have further discovered that the call limit that I referred to in the previous complaint, is not really a limit. I was just explained by a rep from Nashua earlier, that ...
After numerous inquiries, visits, calls and a lot of promises of returning my calls, I am still waiting (after 2 weeks) for my Samsung S3 mini to arrive. The first day of applying for the phone, I was promised that it is no problem, I will have my phone in 2 days. Like I said, it is now 2 weeks ...
My cell phone handset is not working, never did work. Have taken it in for repairs 3 times now, 1st time 4 Sept. This is 6 trips & wasted time. Have spoken to a manager last time when taken in to escalate, but just same response - phone comes back as "repaired" but problems persist. ...
I really don't know what am I going to do regarding these bill shocks. At the end of October my niece experience a bill shock of R4400 on a MTN Anytime 200 contract I took out for her. I complain about it Nashua said they would investigate it and get back to me I am still waiting. Yesterday I ...