No response on my billing query. When I did my upgrade I was billed incorrectly. Nashua Mobiles consultants gave me the wrong PUK number while on holiday. The result I was that I had no service for 3 weeks. I went to Nashua Mobile in East London and they could not assist me. I want credit for the ...
I have been trying to get hold of someone at Nashua to cancel my cell insurance for three weeks. No one answers and I have even left a message on their system machine. I have called several times and held the line for up to twenty minutes. Not acceptable. ...
Wasting your time, Wasting your money, Putting you last! That should be Nashua's new Motto! Having applied for an upgrade to my current Wifi / 3G contract to a "NEW LTE" modem, I was told by the sales person that I would have my "NEW LTE" modem in 2-3 days. After 3 days I arrive ...
I have been billed R20 a day for months now for a subscription service called mobthumbs. Simply google or search hellopeter for mobthumbs and you will see this happens to many people. Their contact details on the sms leads to number that just says their office is only open 9 to 5 (regardless of ...
If you are not yet a customer, then be warned and stay as far away as possible from Nashua Mobile - customer service is very bad, they will waste your time if it is a network issue they will delay you even further cus they neva have direct access. On average, you have to log a call three times, get ...
While I have had numerous issues in my almost 20 years with Nashua mobile and considered transferring at every juncture, I always came up with a solution that will work going forward in the belief that telecoms is challenging in it's complexity. This time however, a month into simply -"we ...