I called your call centre before the 20th december and 2 agents confirmed that my account will be debited a amount that is less than R350 on the 28th of January and now I get a statement stating that R490 is due. Really what is this. I need a competent person to call me tell me and assist me, ...
My contract ended 18 December 2013 with Nashua Mobile, I started with application process at MTN South Downs on Monday 6th Jan 2013, MTN has arranged all paper work, and began the porting process. I have been waiting a week for nashua mobile to get thier side of things organized but as usual the ...
In the December holidays we went to upgrade two cellphones. Tyrone who helped us talked us into getting the Samsung S4 mini but they had no stock and said we had to wait until January and said he will phone us when they have stock but he never phoned. I went in during this week to hear if they had ...
I have had problems with my blackberry phone. I have taken it in to my local Nashua Mobile office (Claremont, Cape Town). 3 times 'fixed' and returned but still same problem (phone re-boots). Nashua tell me they will escalate and I phoned the MD's help desk. Latest news: I am told to collect the ...
Misinformation led us to accept a lesser instrument in order to achieve a top up option. No copy of the contract has been offered or received by the purchaser. Promised delivery date and time has not been met and despite complaints this has not been rectified. Cancellation option at a cost of ...
My contract phone get and the account ran up to R1008.24 in two days, without Nashua lock the phone. The limit always wasR350. Now they tel me they send me a sms in September 2013 notify me that they will lift the limit to R700.00 if i did not respond on the sms. I dont know of such a sms. Now they ...