I moved from MTN to Cell C.From Business 500 on MTN and thought I was getting a contract for 200 Straight Up. I kept being soft locked and wondered why. I asked for a copy of the Contract. I found out that I had been put on a Straight Up 100 (and I need my phone for business) and someone else had ...
Nashua made various promises about services and service delivery when I signed my contract in May 2011 - and boy am i having to pay for this non excistent sevice- it was a 2 year contract on expiry they then decided to convert me to a month on month contract without my authorisation I tried various ...
I have a escalated complaint being dealt with by Bradley Mariemuthoo, in the past week I have called almost daily sometimes more than one a day. I can not get hold off him as he is always in a meeting, I have asked that he should please get back to me, but that hasn't happened once. Yesterday I ...
I have a couple of accounts with Nashua. My 2 GIG bundle went over and I was blocked. I have a R20.00 call limit yet it went over by almost R200.00 I contacted Nashua Mobile at the end of July and was informed that I would have to increase my limit to prevent me having to call in on the third of ...
I called about charges on my bill. You contacted Cell C for an itemised bill & according to call centre the "dispute has been resolved". HOW CAN A DISPUTE BE POSSIBLY RESOLVED WHEN ON MY END I AM STILL DISPUTING the charges? I, the client am meant to interpret an excel SQL data dump? ...
Earlier this year Nashua Mobile confirmed that they had overcharged my with about R4500 and credited the amount to my account (for which I am of course very thankful). As my monthly usage amounts to between R600 and R1000 per month, it took about 5 months for Nashua to offset my monthly bill ...