I made a full instalment on 25 dec 2013 the call centre inform me that due to non payment on the 1st jan 2014 my service has been suspended. They have a lot of with no manners working in the call centre. I paid R760 and have been told I have not paid for January. Dstv is getting over priced and ...
EVERY TIME A PERSON CALLS MULTICHOICE FOR HELP THEY SAY CHECK YOUR CABLES .WHY MUST YOU CHECK YOU CABLES WHEN IT WAS WORKING FINE.WILL IT SWOPE BY ITSELF OR MUST WE PUT AN INQUIRY INTO TO IT AS AFRICANS NORMALLY DO .SIMPLE THINGS AMUSERS SIMPLE MINDS .PLEASE MULTICHOICE CHOOSE THE CORRECT PEOPLE ...
UNABLE TO USE SELF SERVICE DUE TO WEBSITE ERROR / CALL CENTRE LINE DEAD THROUGH MTN IN RANDBURG I am unable to use your self service. Every time I request assistance it tells me that I must try later. Can someone please create a profile linked to the login for [Email Removed] Service is scrambled ...
On 28 december i contacted dstv to activate holiday view for 5 days sim card 1002451545. She tried Twice and it failed. The person attending to the query admitted on the call that she accidentally activated the wrong sim card. I specifically told her then to deactivate the incorrect sim cards as we ...
My account was suspended although I have already paid for January. I usually pay on the 23rd of each month for the following month. On 18 December I made a payment for R625 which is for the January subscription. I have never missed a payment yet I was informed that I owe R1200 and should make an ...
I upgraded to premium bouquet for the school holidays in December. I paid R450 via EFT & called Multichoice on 02/01 asking to keep the premium bouquet for an extra week or so. I told the gentleman that I have already paid for that. Told that was not possible, had to pay full premium to which I ...