On the 28th of December 2013, I made a payment of R250 (inclusive of reconnection fee), and on the 30th of December 2013, my services were suspended without a valid reason, I then walked in at one of Multichoice agents in Kroonstad, they then contacted the Head Office and the Head Office reversed ...
I phoned multichoice on the 28th at around 10 pm on the 28 December, my subscription was due, After holding forever, I final got to speak to an agent, I instructed that I need my services downgraded to a lower subscription, which she promised to do and told me that it has been done, and that I need ...
I called into the dstv call center and held on for 15mins with no response from any agent. I have and error code with my dstv and the service is messed up yet we pay so, high fees not acceptable ...
Hi..I am still awaiting a response on the December decoder offer from R1599 to R999. I have no response from DSTV nor Multichoice and non of the Multichoice staff are aware of this offer. I have been put through pillar and post at Multichoice, dept to department and NO ONE could help me. I have ...
I have been trying to suspend my dstv. However holding for one hour on the phone to your call centre is unacceptable ...
It is not the first time that I get absolutely no answer on the customer call centre line. I have an account quarry and need to speak to a consultant but as usual NOTHING!!! This is getting ridiculous and I am starting to wonder if DSTV is worth all this hassle!!! ...