Had problems with my remote controls on extra view. After 48 minutes, Thuli Mbhele still wasn't able to sort it out. She said she didn't have a phone number or e-mail address for her manager Catherine Pallay which is ludicrous. She said she would put me through to her supervisor Xoliswa Mgu. Turned ...
I gave the required one calendar month's notice to cancel my DSTV service. Obviously my account was debited for the month after cancellation. I requested my bank to reverse the debit order, which incurred me in unnecessary costs. I emailed Multichoice asking them who I should bill for the bank fees ...
Multichoice gave me the option to set up recurring payment tp pay my DSTV subscription. For 6 months it went well but this month they just did not do the transaction. They suspended my service without notice and let me pay the R50-00 to reconnect. I spoke to Phila and all she said was that I am ...
I bought a decoder whilst residing in SA using my Swazi ID and I then moved back to Swaziland. Everything was working fine, all payments made but my service was cut off whilst I have a credit of R511. I have called the call centre countless times and sent a couple of emails but I am not given ...
I have been billed for an overdue amount for previous viewing of which the decorder was not yet installed, your consultant have activated it without proper consent or explanation, I have to pay viewing amount which I did not view. thats unprofessional of you. ...
We have on numerous occasions requested you to send me statements as we only pay on a statement as our bill is never the same. If you post it to us late you will receive your payment late. The reason we pay on statements is that when we had a debit order running you my money out of my bank You ...