I called multichoice on the 30/01/2013, spoke to a guy who helped and advised that if i want a refund I must send an email to [Email Removed] which was done on the same day @ 09:51 am, got an automated message confirming that they have received my email and their average turnaround time for ...
My mulitichoice account has unfortunately been suspended... So, on most DSTV channels an advert flights telling us once your account has been suspended, after you have made a payment your services will automatically be reconnected... A payment has been made and no such thing as automatic ...
I HAVE BEEN PAYING MULTICHOICE FOR THEIR SERVICES FOR YEARS NOW, BUT WHEN I ASKED THEM A SIMPLE THING LIKE CHANGING BANKING DETAILS SUDDENLY PEOPLE DON'T KNOW THEIR JOBS! I CALLED ON THE 24 JANUARY 2013 SPOKE TO SOME CONSULTANT TO CHANGE MY DETAILS, SHE WANTED THEM OVER THE PHONE, AND TOLD ME THAT ...
Before i rant, i must say that the call center staff were as helpful and courteous as possible. BUT... On Saturday afternoon, I reactivated my DSTV account. The helpful call center agent told me that i'd have to pay R500 (cant remember the exact amount) odd (pro rata) for the month of feb. cool no ...
Byna 'n maand van gesoek na twee betalings ten spyte van n skrywe van FNB dat een wel betaal is en een wat bewys dat ek in 'n Multichoice oomblik gehad het en my nommer verkeerd ingepons het en 'n plegtige versekering van die agbare dame dat my diens nie opgeskort sal word nie is hy waaragtig ...
I have had insurance on my decoder for the past 5 years paying premium without default. My decoder became faulty and I went to Edenvale agent to swap out. I was given a faulty decoder which I returned after which I told they were out of stock. I tried to complain to DSTV using the online channel as ...