Last week I went to my Multichoice agency in Upington to pay our account. Their latest innovation are these machines that enable you to pay your account with so much ease via your bank card. This is a great innovation and could go a long way in effecting customer service. But I went their to pay my ...
On Friday I purchased a Drifta decoder. I called the dstv mobile call centre to load this decoder onto my existing account and I have a debit order in place for mt dstv easy view. My debit order had already been honoured for the month. However dstv keep disconnecting me because they claim I am in ...
I made payment on my account yesterday (03-02) & this morning (04-02) my account is suspended. Why the did you guys take my payment & suspended my account for no reason? ...
I disconnected my extra view through fb on Friday and connected my holidaycard. Today I wanted to connect my extra view again on fb. Got home, still not on. Phoned twice the call centre, still not activated. The last guy I spoke too, cut the call without assisting me. When you call the call centre ...
I bought a Drifta and HD PVR combo in December 2011, when I purchased the Drifta it did not work in my area - I tried everything but the DVBH signal was too weak - i eventually on holiday in JHB got it to work after an hour of effort on my iPad - but it buffered so much i turned it off and thought ...
I am not technologically challenged at all but find the self service on dstv impossible to navigate. Its a great feature designed to skip long call center calls but I always end up having to call anyway as I run into dead ends trying to change my bouquets on the site. Please get a normal user to ...