The last 2 months I had to go and swop my equipment 3 times. Every time I had to go to Pretoria because the JHB branch doesn't have stock. I don't think it is very good customer service, I am paying insurance, but each time they swop my equipment out for refurbished stock. ...
I have a problem with our dstv signal at work and after being given their commercial division's ph. no in jhb i have now been holding on for 27 min and 43 sec already and no one has answered. i think that is very disgusting. no feedback of where i am in the queue or how long i will have to wait. ...
I stay in a building in Johannesburg CBD where we have been having problems with the network and only getting certain channels that i pay for and cant get all The building manager got they people to assist and check whats the problem and was advised multichoice technicians need to come out and fix ...
This is my 2nd complaint and the 1st one has still not been resolved... I tried calling the call centre Tel 0112892222, I dont not want to be rude but the service I am getting from Mulitchoice/DSTV is... I just spend an additional 10min on the line with no answer from you so called extra view ...
I have been without DSTV since yesterday 3PM. I have phoned your service center 3 times, and on each occasion the picture comes on for a few seconds then disappears and keeps giving me an error message of E32-4. I was told to please be patient as they were busy upgrading. This morning 10:45am it ...
My mom has had trouble with her DSTV for a couple of days, she called Multichoice on Sunday to get technical help, and was told to have the decoder replaced its dated. I had a spare one, we plugged it in and still nothing. Monday evening she called the technical support, explained to the call ...