I updated my smart card yesterday. I had a error message "marriage conflict". I followed the instructions I had been given and smsed the relevant info to DSTV. Nothing happened, I then smsed them again, still nothing. I then went and repeated the process online. I have now done this about ...
This has been going on for 3 grueling months. I used to never have an issue with DSTV other than the they play over and over and over and over and over. I guess its still better than free TV. I always paid my account via debit order, meaning I didnt worry about it, its sorts itself out... Right? ...
Dstv have asked all its customers to swap their smart cards, and we who didn't were duly disconnected on a holiday when they are closed and will not be able to swap the cards. Firstly, one more day wouldn't have made a huge difference in their selection of when to disconnect. Secondly call centre ...
In December 2012 I made an EFT payment for my Dstv subscription and then Multichoice proceeded to run a debit order for a double amount. I have been phoning Multichoice since then to rectify the problem, I have submitted the proof of payment twice and yet they cannot allocate the funds to my ...
1st I had to wait for 15 minutes before my call got answered by Mummy Gumede who was able to help me with the 1st part of my query and struggled to help me with the second one. I then asked her to put me through to her Supervisor (Nomsa Ngcobo), and as usual she went away and came back after 5 ...
I recently had to change from the premium package to a cheaper package. I have a problem with the fact that I can no longer watch Supersport 1 and Supersport 2. DSTV has two packages where you can select either/or channels. Why is this not available with regards to Sport. South Africans are ...