Multichoice
Hour long queues
Understaffed facility kept me waiting for an hour. It must be common because they provide chairs! ...
Understaffed facility kept me waiting for an hour. It must be common because they provide chairs! ...
We relocated recently and discontinued our DSTV account in February before moving. We phoned the call centre to make sure about our cancellation and what to do with our debit order. The lady informed us that a March debit will be deducted as we did not give a month's notice but that we can claim it ...
For last 3 years always made annual payment end of March to get the benefit of paying at the old price and every year I have similar same issues. This year I changed the billing from annual to monthly and I confirmed with the consultant and it was recorded that I was only liable for payment on 28 ...
I noticed that I had a suspension date 26/03/2012 and called Lerato in the morning who confirmed I was suspended in error and then it was "lifted" she confirmed. When I arrived home in the aftrnoon this was not the case. I called again and spoke to another agent who advised that I need to ...
I purchased PVR 3 years ago and subsequently cancelled the previous smartcard decoder and all was well until last month. When I received an envelope message about the due date and on the very day that I'm meant to pay they switch me off. Two days later I go pay amount due and re-connection fee and ...
Would like to say thank you to Nonhlahla Mahlangu for the great service rendered when I called in to the Jhb call centre. Keep up the good attitude. She knew what she was doing and was very knowledgeable and great sales skills. Thank you. ...