I pay my subscription monthly. Multichoice invoices me a different amount every month. I phone into the call centre to correct it before the first of each month. I then pay the amount. I'm generally cut off on the 2nd of each month because they claim I've "short paid". THEY CANNOT TELL ME ...
DSTV suspended my service on a Sunday. Reason: they want to get rid of all the old cards starting with 000. W.T.F??? After more that 40 years, never skipped a payment, now this? Told them its a guesthouse, unacceptable for guests, they don't care at all. Must wait till Tuesday for an open shop? ...
So, I rarely use my expensive DSTV subscription for various reasons which is a lengthy separate conversation we can have at another stage. The days on which I do decide to watch DSTV it just spoils my mood terribly. When I try to browse the tv scheduling (i.e. menu > category > channel > ...
On Easter weekend DSTV cut our service because we have not had the time to swap our smart card for a new one. This is a monopoly that needs to understand about customer service, how dare they cut the service but have taken payment for this period. I look forward to investigating a criminal charge ...
Hi Every day for the last 2 weeks I call to connect my services the you disconnect 24 hour later What can we do to help you not to losing connection... If i phone you every day That 14 days i use on my cell calling rate at 1, 65 every minute and i use every time i phone you 20 minute What do think ...
I have a analog m-net decoder. My signal interrupts every couple of minutes (error 4). I live in Parow area. Next door experience the same problem (also analog decoder). I logged it with the call centre. I took the decoder in for testing (as suggested). No issues with decoder. Technician said it is ...