I baught a new decoder for my bedroom at my house and got someone to install it, now I have to phone multichoice to activate it wich is basically imposible due to them not answering phones in the call centre, I phoned them twice and each time I held on for longer than 13 minutes before deciding to ...
The call centre is so pathetic, I have been holding almost all morning to get through to an agent in order to load a voucher to my account. I am getting fed up and need someone to call me back... Quick to disconnect accounts but are never available for your customers. The call centre agents are ...
This is Sooo Frustrated.. I've been phoning since Friday on DSTV Commercial Line just to active a decoder under commercial. I've send faxes and every time I have to phone back if there's something extra needed, which I end up holding another hour. This morning I've been on the phone, for DSTV ...
Esponded on the 4th of April to DSTV's reply to me on the 3rd of April. Today is the 08 of April and i have heard nothing back from them. I do understand that they tried calling me on my cellphone however i was busy at the time. I then responded via hellopeter and i am still waiting for a reply ...
Went into Greenstone branch to pay DSTV account at the self service, had to try three times each time an error occured, eventually paid at the teller only to find out later that the 3 previous attempts at the self service had infact debited my account. Emailed dstv 04/04/2013 - still no reply or ...
I have cancelled my DSTV account approx Oct/Nov 2010, which they do have record of. It has now come to my attention that a debit order for DSTV has been coming out my bank account for appr 6months, I am awaiting confirmation from my bank as to exactly how many months, which means that somehow my ...