So this is my series of events: 1. Got DSTV Drifta USB originally, as I am only interested in Supersport 2. 2. It was SO unreliable, I ended up breaking it (not my proudest moment, but I wouldn't even sell it to my enemy) 3. Got DSTV Drifta (one that works on iphone), thinking it would be better, ...
Just wanted to compliment you guys on the efficient service from call center to being assisted in person. Been there couple of times and every time I'm there the service that I get is awesome. Keep up the good work. You rock guys... ...
I have had Mnet for years and not once in all this time, have I received any complaint when I have paid much more than I should, however I also never receive billing information when I'm in credit, making it near impossible to know what I owe. Instead of just accepting a mistake was made or better ...
Good day. I have contacted Dstv on 23/03/2013. I queried the fact that I was more than double debited for my Dstv account. I switched decoders and advised the lady that I would only like to have the old decoder for future use of xtra view. I was also advised that I would be contacted with in 7 days ...
I called on 4 April 2103 to enquire on downgrading my package to DSTV compact as I was paid up until 6 April. I called throughout the day and I was always 100 upwards in the queue and could not hold on. I eventually got through to the call centre holding for about 10 minutes later that evening at ...
I have contacted the call centre numerous times, over 20 minutes holding each time. Every time I am told it will be resolved in about an hour, it's been a week. I can only access limited channels, signal is full however some channels do not allow access. I've been on the phone over 3 hours most of ...