DO NOT PAY at Shoprite/Checkers as DSTV will not restore your account UNTIL the money shows in their bank account, even though you pay cash and do have a receipt number to prove payment. The reason given to me is that the amount is too large. If it was only a R100 they can do it, so if you have a ...
On 5 April, I upgraded from the Compact bouquet to the Premium package. I received an SMS balance after that stating my payment due on 2 May was R744. On 30 April at 17:02 I received notification from Multichoice that their debit orders are incorrect, and that I should stop the payment with my ...
I've made a payment on my wrongly blacklisted account. I've sent it to you 2 days ago, the email said i will receive feedback with the next day, i still haven't received any response. Check your email, see my proof of payment, take of of the credit bureau, sent me settlement letter, and keep my ...
My bank account was debited for my subscription that was cancelled by Dstv themselves as I had not been into their branch to upgrade my Smartcard. I have made 3 phonecalls to their call centre since 1st April requesting my refund. Every time I call I get told the refund is pending as it hasn't been ...
ON 24 MARCH 2013 I CALLED IN TO CANCEL MY EXTRA VIEW AS I WAS GOING AWAY FOR A FEW DAYS AND WANTED TO USE THE EXTRA DECODER, UNAWARE OF THE IMPACT IT WOULD HAVE ON MY MONTHLY SUBSCRIPTION I CONTINUED WITH IT, I FAILED TO CALL BACK AND ACTIVATE MY EXTRA WHICH I TAKE RESPONSIBILITY FOR I WAS BILLED ...
Multichoice debited, in addition to my monthly subscription, an additional R2081.24 from my bank account. They did this to a substantial number of customers at the end of April 2013 and have admitted their mistake. They undertook to reimburse me "same day" (ie 3 May) but despite my many ...