I had a situatiuon where they disconected my account. They told me i owed a certain amount of money.i paid it as i came back from holiay then (this being that my fasmily can view while i rectify this situation) thinking it will be easy - i will show them proof of payment and then i will be credited ...
Firstly: It seems to be impossible to get DSTV/Multichoice to just contact you to update your address. The self-service link on the sites don't help, emailing them don't help, why not??!! I unfortunately do not have the time (or airtime!) to spend talking to consultants. Secondly, what is with the ...
I called a consultant on the 09-05-13 because at spar the system was offline, so I call round 21:15 to ask for an extension so that I will pay tomorrow on the 10-05-13 because I do not have the R50 reconnection fee so please they must not cut me I will pay tomorrow, he agreed and he asked me that ...
I have been phoning the call centre t arrange to make a payment. I have gone through the menus time after time. The menus do not allow you to speak to a person and none of the options apply. This is completely useless! This call centre system is the most un-user-friendly system. How the do I get to ...
I had voluntarily suspended my DSTV account for a few months because I was traveling. On 2 April I made an EFT in anticipation of requesting a re-activation. Immediately my account was debited with R50 reconnection fee and 13 days' subscription (the service was however NOT reactivated). When I ...
We now pay R695 for the DSTV Premium package. When we wanted to play some music on the audio channels they seemed to have been taken away. Also I like to catch the live streaming at work and they keep asking me for my smartcard number which I duly supply and then "submit", but still can't ...