I can hardly ever get through to the call center, most of the time just a engaged line tone. When you do get through these people have no clue of what they are doing. First there systems were down and u had to repeat all my info just to create an account. Then they suspended the wrong account and i ...
I just called multichoice now after 5hours of trying to contact them. first their phones don't work, secondly i get though explain to the consultant and he agrees that he will help me, 10 minutes later he now tells me that he has to transfer me to the extra view department, it rings and rings and ...
We have no picture on our screen. It just switched off and now we are left with a Blue screen which says DSTV. We have been calling the call centre and each time I hold for over 10 Minutes and its expensive to hold. What makes it shocking service is that twice I have given the account holders ID ...
In the last month i have spent about R150 on telephone bills with the call centre trying to resolve 4 different problems. I have left my name and number 4 times for a manager to phone me back and not one call from them. Still have problems not that they care. What a rip off, i think they make more ...
On 24 March 2012, 18 months ago, I bought a new DStv HD PVR2P for R1400. On 15 September 2013 there was suddenly an error message, BE1, on the screen. I took the decoder and smartcard to Multichoice Wonderpark, Pretoria for testing. I was told that the decoder was 'dead' and that it will be ...
Hi I am a cash client and want to make a eft to pay my account, but the bank details loaded as a public recipient does not work on my internet banking. I have tried to get the bank detail by phoning Multichoice but it seems that the whole company has gone on lunch or something as out of 10 calls ...