I have been holding on for 30 mins trying to get some sort of assistance. My DSTV has been off since I got home this evening!!! None of my scheduled recordings were recorded during the day!!! Not once have I missed a payment, yet this is the thanks you get for being a loyal subscriber. "Rumor ...
My dstv was not working. I called the multichoice customer service line. Spent over 20 mins on hold from my cell phone! Eventually had to hang up. ...
I have been trying to get hold of Multichoice all evening to assist me with a technical issue but the help line is either not available or we get kept on hold for 25min.? Is this what you call Customer care??? ...
Same as other user: Since this morning (08/10/2013) there were no signal. I tried to contact ALL the call centres in South Africa several times, but you don't get through to anyone of them. As far as I know a call centre is there to assist! If there is a huge problem where you can't handle all the ...
After losing my signal this morning and not being able to contact the call centre, I e-mailed my complaint to Dstv. At 11:00, an hour later, I got through to the call centre and was told they have a problem regarding all HDPVR's, they are working on the problem and it should be solved in 30mins. ...
We have no picture on our screen. It just switched off and now we are left with a Blue screen which says DSTV. We have been calling the call center and each time I hold for over 10 Minutes and its expensive to hold. What makes it shocking service is that twice I have given the account holders ID ...