Trying to sort out a problem with my DSTV, but it is impossible to speak to a human being in their call centre. I hold on for nearly an hour, listening to all their recorded advertising messages, then the call is eventually answered by an agent who says he has to transfer me to the extra-view ...
I had to purchase a new DSTV decoder this morning October 8 at 11h00 a.m. and it was issued with a new SIM-card with number 4289 6650 969. I purchased that form the DSTV Pretoria outlet in Lynnwood Road. Trying at 18h30 tonight to switch it on I got the message " E107-4 your SIM and decoder is ...
Why do I pay the ridiculous amount of R695 when I cannot watch anything? I have a PVR decoder with extra view, the extra view is working but I cannot watch any of my channels. Noneof my recordings for the day were recorded, I cannot access catch up or box office. I tried calling the call centre ...
How come I pay over R600-00 per month for "the magic" when DSTV/Multichoice cannot even get their transmissions right? Channel 125 (Fox) has intermittent problems with the sound - especially in the evenings when I'd really like to relax and watch a good criminal series (Bones). Then to ...
I HAVE BEEN CALLING SINCE 10AM TO REPORT A TECHNICAL FAULT AND WAS TOLD THAT THE PROBLEM IS A SOFTWARE PROBLEM ON THEIR SIDE, ITS NOW 20H35 AND I AM STILL WAITING FOR THEM TO SOLVE THE PROBLEM.WHEN YOU DONT PAY THEY ARE QUICK TO DISCONNECT YOUR SERVICE BUT IF ITS THEIR FAULT THEY DONT COMPENSATE ...
Since this morning (08/10/2013) there were no signal. I tried to contact ALL the call centres in South Africa several times, but you don't get through to anyone of them. As far as I know a call centre is there to assist! If there is a huge problem where you can't handle all the calls, at least ...