I applied for a cellphone contract over the phone... the staff were very helpful and assisting me with the contract that was concluded over the phone... they did not explain their terms and conditions... a month after i had the phone .. it got lost... the rep that i spoke to advised me that the ...
My Cellphone was lost over a week and a half ago and I still haven't been able to get a hold of MTN SP's insurance department to claim for a new phone. I have spent over 3 hours on hold to their 083 123 6084 number with no answer, it's like no one works there? I have also phoned their main call ...
My friend have a contract with MTN. He do not stay in town and brought in his phone which was faulty and the Managerres told him "just give it 24hr her phone also does it sometimes (but there was fault with the speaker because if you are on the phone you can't hear the other person and visa ...
Could you guys please as a matter of urgency attend to the poor signal in Pretoria Noth/ Dorandia area. There is NO data coverage in certain areas! We need this resolved ASAP seeing that we need to receive mails for business purposes. Your urgent assistance will be appreciated. ...
For nearly 12 months, MTN has been having major issues with their coverage in South Africa. Either the signal was lost completely in an entire area or the signal appeared to be fully operational on devices but data would not transfer at all. We tried phoning the call centers but they were of no ...
Good day Thanks for you response but I am still not happy with your service. I took my phone for repair on the 14/08.2013 and today when I called MTN repairs center I was told that they only received the phone yesterday 27/08/2013. I don't understand why you people go on about how your staff is ...