After being a LOYAL customer of MTN for the past 15 years, my first insurance claim has been rejected. According to them my phone was last used in June 2013, when in actual fact i lost it on wed eve 28/8. I swopped my sim card between my BB and Xperia due to the signal dropping. I assume this was ...
After running into unforeseen financial difficulties, my boyfriend was left with no other option than to cancel his Mtn Tablet contract When he phoned to inquire what the procedure will be to cancel the agreement, he was met with the most shockingly poor service ever! He was told by 2 Mtn branches ...
I have requested that MTN remove me from all promotions they run, as the Mahala promotion, which I did not consent to, has proven to be pricey. After buying R180 worth of airtime on the 29th August 2013, I was "rewarded" with R90 worth of airtime (50% of the recharge value) totalling R270 ...
Why is it always a struggle with MTN. My blackberry was handed in at MTN Bloemfonetin, Mimosa Mall, 2nd Floor, before the warrentee expired. I live 400km away from Bloemfontein and when I courier the box with the charger and cables to them I forgot to put the pouch in and could only sent the pouch ...
REQ:2597259 The response on my last Hello Peter complaint was that you sent me an e-mail... I did not receive feedback!!! Should my account be debited incorrectly and the amount that was overcharged not be deducted this month i will take this matter further, you cant just do with my bank account ...
To whom it may concern, I purchased a TopUp 100 contract for my 13 year old step-daughter, however, an Anytime 100 contract was activated on the sim resulting in a R3 477.04 charge on my account. The customer checklist explained to me and signed by myself and Connie stated a TopUp 100 contact, ...