I signed up for an MTN topup contract in June 2013, the deal included a Samsung galaxy Pocket and a Samsung 32inch tv. I submitted all required documentation and received the phone, problem was the television, the tv license I submitted was deemed to be invalid (despite verifying its validity at ...
I called MTN East Rand Mall today 14/9/2013 (Closest to Clicks) to enquire about a new contract. I called 3 times on a cell number and every time the call is rejected. The 4th time I called a gent answered the phone and unfortunately I was so frustrated at the time that I missed the gent's name who ...
I just experienced what was the worst service ever from MTN SP. I had been incorrectly charged for data on a bill and MTN being as useless as they are, kept sending me from pillar to post only to end up at the same dead end every time. This incorrect data charges caused great stress for me as they ...
I receive all my statements and invoices for my two contracts with MTN via my email. I dont see that it can get lost then somehow. From the beginning of these contracts I received my statements and invoices regularly via my email. I noticed in June that Ive been billed over the contract amount on ...
Mtn customer service especially the Protea Gardens one, their consultant are product Unknowledgeable i spoke to Sipho who tried to be smart over me and to my surprise he does not know nothing about the product mtn sells and both the guys Sipho and Rrgnald don't even know the company procedure of ...
Sept 13 I applied for a contact phone, assisted by an African lady. On sept 14 around 11 I went to enquire because I was not contacted as promised. Upon my initial she told me I had been approved, I asked her why she didn't contact me, she responded, I was approved now. I don't know how course she ...