This is my third complaint now. For the past few weeks I have not been able to do anything with my mtn uncapped dongle. Please dont tell me about my usage rate or how much fair usage I have. I would like to know why I have to restart my connection every time I want to view a page on the Internet. ...
I was travelling in the UK from May to Aug 2013 and my Cell phone bill was be debited monthly from my bank account. On my return to SA I found my phones sim card to be blocked. When I called MTN to find out what was going on, I was told that I owed MTN over R15 000 rand. My credit limit with MTN is ...
I have had mtn insurance collect my phone for repairs, i did get a loan phone to carry on with in the meantime, I have on numerous occasions now been trying to call them to get an eta of how long i still need to wait for my phone, but to no . avail it has been 2 weeks now. I have at one stage been ...
Since this morning 16/09/2013 I have been having issues logging on to the [URL Removed] website. I tried to reset my password which doesn't work. I need to retrieve my invoices and statements. I called the call center and the gave me the 0831555 number to call. I tried this number and it fails. I ...
I phoned 808 to query the outstanding amount on my statement and I waited 17 minutes before I finally spoke to a consultant. How can MTN expect to keep their customers satisfied with this service? ...
Applied for an additional contract- (dont know why i keep going back to mtn considering the service) on 28 august 2013. went back 31 august i was told, "oops we forgot to tell you that we need additional documents from you" i give them the documents then i am told please come back after ...