I was so astonished to find out that you get billed for a delivery report. I called MTN to find out what happens to my sms' as I load bundles but I never complete them, an agent I was speaking to advised that reason being that I've set a delivery report notification, hence any message i send i'm ...
More than a week ago I signed a new contract at MTN The Glen, they said it would take a day or two to port my number over from Nashua Mobile and I could then fetch my phone. It is now more than a week later and my number has still not been ported successfully. I have also had to chase the service ...
I am disgusted at the treatment I am getting from MTN especially since ive been a customer for more than 4 years. I applied for a Samsung Galaxy tab 7" on 7.09.2013 and have still not received the device. I was only informed after doing the application that you dont have stock, I could have ...
I was called by a MTN DIRECT consultant stating that my contract will expire in two months time (in JUNE 2013), i was also told that the call is being recorded for security reasons. I was told that my premuim will be reduced, till now my payment has incresed by R215.00. I did't accept the package ...
I have a contract phone with MTN that I signed for in November 2011 and my monthly instalment is R299. In February this year I've noticed that they are deducting R730.49. I immediately called their call centre, and I was told I took a laptop and data card in January. I told the them that I didn't ...
I made a sim swap when I lost my phone about 5 months ago, I was given a micro sim, on the 14th the sim detached itself from the holder, I went to MTN Wonderpark was told that by Thulani (who was very rude and was chatting on his phone) that they only have those for contract users and the normal ...