I have a bill enquiry with MTN but it is just impossible to get in contact with a consultant. They really need to improve the quality of their call centre. ...
Further to my complaint on 23 July 2013, to which MTN responded that the matter will be escalated for resolution. As at today 2 October this matter is still pending. 1. Express Telecoms has agreed that the contract requested and the contract loaded was incorrect. I have this on e-mail. 2. The ...
I would like to renew my contract (which I have for many years now) and even though I have decided to take a more expensive phone and hence a more expensive contract, I will apparently lose ALL my accumulated credit because I am changing from 200 min a month to 100 min a month. This is very unfair ...
This month i received my cell bill wityh r377 content charges, i do not and would not subscribe to anything as i dont use internet on my phone other than facebook . how does this happemn!!! MTN wont hear of the probelm and its impossible to contact the so called service provider. YOu need to stop ...
Good day, I recently started a brand new contract with MTN (ported my number from Virgin Mobile). The procedure went very smooth and it was an absolute pleasure working with the Greenstone branch of MTN. Unfortunately out of their control my phone has taken 2 days before it was active to make calls ...
I had a 2 year cellphone contract with mtn since May 2011 and I called them and terminated the deal in August 2013 and my cell number was changed back to pay as you go on the same day in August however they debited my account in September I let it go now they debited again in October for the ...