Joy was an absolute pleasure to deal with. From the time I called to enquire about my upgrade to the time I received the phone, she was friendly, helpful and available. Her estimates of delivery times were accurate and she kept me updated on any issues or problems. I have my phone with no problems. ...
I would like thank Douw and Francios (Brooklyn MTN) for going the extra mile in dealing with my complaint initially lodged in August 2013. I appreciate the fact that you put my needs as a customer first and was able to resolve the situation and provide me with a new phone. I appreciate the gesture. ...
I APPLIED TO HAVE MY PHONE UPGRADE ON THE 1ST SEPTEMBER 2013. THEY TOLD ME IT WOULD TAKE A COUPLE DAYS TO GET STOCK, I WAS OK WITH THIS AND WAITED FOR MY CALL TO LET ME KNOW I COULD COLLECT... LUCKY I WASN'T HOLDING MY BREATH. I HAD TO PHONE THEM ONLY TO BE TOLD THEY STILL DIDN'T HAVE STOCK. PLEASE ...
On 3 April 2013 I picked up my upgrade to my iphone 5. After 2 weeks the headphones were broken but I never thought I needed to then return the entire phone. In the week of the 19th to the 28th of August the phone gave issues charging. Eventually it was no longer charging. On Wednesday 28 August ...
I have upgraded a contract 076 956 0003 with MTN, I then requested to have my other contract sim 071 886 4795 put in the new phone as my old phone is cracked, I clearly stated that I would like to submit a claim on my Samsung S3 as my screen is cracked and I would like it to be repaired. The ...
MTN had promised that I would be refunded after 18th September. Please refer to extract of their mail below: Good day Sorry about that, it is now that I am doing it I really forgot about it but here is the Request REQ:2675726. Within 7 days, you should get your money on the FIRSTRAND BANK acc. My ...