MTN send and sms stating that our account has been stopped because we reached our credit limit. Our limit is R1500 and because we only get accounts of between R400 to R500 on average, we went to MTN to find out what is the problem. They explained that it was billed and unbilled charges. Meaning ...
A couple of months ago i found out that the contract that i signed for wasnt the contract that they loaded. so after a huge fight with MTN i walked into a store and downgraded from an open plan to a my call200 contract.. the consultant that helped me showed me the amount i will be paying after the ...
MTN have send my wife to the Laywers regarding a contact that expired last year November, we have an e-mail stating clearly that we wanted the contract terminated, they stopped deducting money from the account after the e-mail but they still run to the Debt collectors. They will prompt you to sign ...
I got a contract in August 2012. With the signing of my contract, I signed a debit form. It was MTN's fault, because the first three months they debited my contract from someone else bank account, then it put me in arrears. I have faxed through 4 debit order forms already, and yesterday I had to ...
All I want to do is blacklist my phone. I got mugged at knife point and I just want this episode to be over. I've been trying to blacklist my phone for over a WEEK! All I keep getting is back and forth with the MTN consultants and no-one is being helpful. Honestly why does it have to take so long??? ...
When I call 808 from my phone the system states that I could upgrade 1 October 2013. I went into the Eastgate branch (small), the other branch was being upgraded (excellent customer service), and was told I must phone them myself. When I phoned 808 I was told I can only upgrade 1 November 2013. I ...