I was emailed my account - which was more than double what it usually is. Namely due to data usage. I immediately requested proof hereof as I wanted to know what sites were visited and what was downloaded. At first I was told I would be charged a once-off fee for an itemized bill (which by the way ...
MY NAME IS JOHAN KLEYNHANS Tel 083 727 9547 e-mail address [Email Removed] On 3/10/2013 I took my Samsung Note to MTN (service provider) to check why it does not charge/switch on. @ MTN (Montague Gardens) formal book-in procedure had to be followed because it was exactly 6 months and 3 weeks after ...
HELLOPETER, On the 26th of September I recieved my monthly statement from MTN as usual, but strangely this time the statement was way over the expected amount of R479, instead it was R5743 this totally shocked me so I gave MTN a call just to confirm how much I am being billed for the month of ...
Since July 2013 I have been trying to get a Debit order with mtn and phoning the call centre every month because they keep on sending me an sms that my account is in arrears. i phone again this morning because i received a sms yesterday that my account has been suspended and Prudance Ntuli tells me ...
It has proven to be such a nightmare getting my money back frm MTN. For three months I wad charged R60 for BIS even though I had upgraded to Samsumg. I enquired in April I wad told I was going to be refunded in May which did not happen. I enquired again beginning of Sept, I was told it was ...
My call balance did not roll over to September 2013. I called the call centre on 23 Sept 2013 and was given reference number 2693181. I was told it would take 3 to 4 days. I have called 4 times since and every time the response is that an escalation e-mail will be sent for urgent attention. ...