When I checked my bank balance this morning, something was wrong. I phoned Nedbank who informed me my card had been blocked because of dodgy purchases late at night. This is what has happened: MTN is allowing internet purchases of airtime from debit cards WITHOUT requesting or authorizing my pin! ...
I Have been trying to load a self service data bundle on my phone for the last 3 months and every time i phone the call centre and they "say" they are registering me for self service and they load the requested 1gb bundle to my phone. Then after using the bundle i try to purchase another ...
I logged a complaint 2 weeks ago on this site. The next day I received a call from Mtn and yet again no response for 2 weeks. my ref isMTN REQ:2682615 . also please note that pert of my complaint was the bad security or no security at the Rietfontein Mtn Boksburg branch. We were held at gunpoint ...
I called mtn yesterday to request my august itemised billing because there is an important number that i called then, because i lost all my contacts i no longer have this no, so mtn is making me wait for 100 hours just to get this information.i havent even received the email up until now ...
Recently moved to MTN using my 9300. Purchased an uncapped BIS which turned to be capped. I can't download anything on my phone, even a simple PDF file poor service MTN Please improve Its just unfortunate that your going to do that improving at a loss of many customers Let me be the one of those ...
I was due to upgrade on 1 October. I went to MTN Brooklyn Mall. They had no stock on the first phone I was looking for (there was no stock in the country, so I don't know why MTN advertised it), and none on the second one either. I phones MTN Menlyn. The number on the website was incorrect, but a ...