I have a top up account for my daughter. She normally gets a voice bundle update SMS at the start of each month. Nothing came thru for step or Oct. she cannot make phone calls, "insufficient airtime". Impossible! Having spoken to the 808 number this morning, calls are registered on the ...
My MTN account has been suspended and during this time I was dealing with MTN's lawyers MBD, this process has been dragging for months with the usual incompetent service, even after I made payment to MBD they could not even allocate my payment on their system, then another month later they finally ...
I renewed and upgraded my contract phone to a Samsung S4 on 12/07/2013. From inception my phone had an exceptionally sensitive touch screen. On 18/09/2013 I could not answer my phone. The screen refused to switch on despite the fact that the phone was ringing. I returned to the Mtn branch at ...
I recently upgraded my cellphone contact and it only took 10 minutes, what a pleasure, Since then I have been able to pop in store whenever I have a question and the 2 men who work there have been more than ready and willing to assist So it was no surprise that when I took out a laptop contract I ...
My name is Marlon Rooi and I have been with MTN basically all my life and never had a problem with them until this year 2013 starting in June. Late last year I took out a contract with MTN for my S3 & Galaxy tab. For this was at a summer special. I took it out agreeing to pay the amount of ...
I own a 9360, the initial battery lasted 14 months. and I bought a new one at mtn on 25 May 2013. This "new" battery only has half it's battery life, teh second half just dissappears. when I bought the battery I was told that I have a 6 month guarantee. Today they tell me that the battery ...