I have a mtm 2 gig data BUNDLE with laptop, sighed on 30/12/2012 for monthly premium of R649 x24 months. i have received last week an account of R1800. when I phoned the customer care department said this is suddenly an open line. I did not sigh for an open line!!! suddenly after 22 months I ...
I received my June 2013 statement from MTN on the 07/07/13 in the amount of R3948.70. I have never in my 14 years with MTN ever received such an account. On the 17.08.13 I contacted 808, spoke to Bongani (ref no 103158852) and asked for a break down of the sites visited and how this invoice was ...
I have been trying to resolve overcharges on my account which MTN say are data usage. R4000.00 over two months - impossible. I have been trying to get a printout of the URL's that the data relates to for 3 weeks now. Eventually on the 23rd I went in to 14th avenue and spoke to Wenzi who promised to ...
I have taken a contract with MTN Pavilion, shop 170 171A, Westville on the 05/12/2012. I called MTN towards the end of August this year to report my laptop needed booting and crashed. They advised me that its under the 1 year warranty with ACER and that I would need to call them to book it in for ...
It is so annoying to hold for a consultant on mtnsp insurance line... it is funny how when you apply for insurance you are offered speedy convenience service yet when it is time to submit your claim no one reads your emails and there are no consultants available to take your call. as if it not bad ...
I sell pre-paid vouchers and I need to know what cell number certain pre-paid vouchers were loaded to. I have been told by your pre-paid dept. that only the contract dept. can assist as I have a contract number. They say they cannot help me. The only option I have is to see if I get a real response ...