After trying to get a phone from MTN since January i am still having issues. i have made at 7 trips for just a sim card and 3 for a new handset. a previous consultant (Funda) said i am dodgey and his manager Clinton will call me to assist... Clinton is still calling me. Yesterday i went to ...
I am in the habit of paying MTN a set sum each month (I do my husband's company payments) and reconciling the MTN account every quarter. Two weeks ago I asked my husband for the statements and he said he thought I had them. This is how I discovered I had not had an MTN statement for at least 4 ...
I was contacted by Mtn to advise that my handset was due for upgrade, I advised the call centre not contact me as I was not satisfied with the service received by Mtn. Two weeks later my iphone 4s then stopped working and I forced to invetigate the upgrade options, which was explained by Justin ...
Utterly Disgusted: I received a call from Veronica and she appologised and was helpfull regarding the matter. She advised me to re-fax the documents to a different number, I then faxed after 2 days later. I have since waited for response from MTN and no one has contacted me ever since. Please can ...
More than one month later my supposed repaired iPhone arrive back from repairs only to discover that it is in the exact same state as when i gave it to MTN in the first place!!! ...
The coverage at my home is not good, you are mostly able to make and receive calls but data hardly moves. I phoned the MTN coverage line on 0839001212 on 6th Jan 2014 (Ref. No. 0060366). Since then I have phoned 4 times the most recent being the beginnning of these week. Each time I have been ...