I had a problem with MTN in Port Elizabeth and have spent 8 months trying to get the problem resolved. MTN head office have just re routed the problem back to the original store, which is the main problem I have. I expected head office to handle it and reply to me, but this did not happen. ...
We bought 2 of these sony xperia phones 3 months ago cash. In the 3 months we got the following problems on both phones: Battery last about 6-8 hours! Signal gets lost when on the phone! Speakers - can't hear, it 's very soft, doesn't ring load, can hardly hear the phone. Touch screen doesn't work ...
I have log a query with hello peter on the 10-01-2014, 11-01-2014 Wenzile Masina Req 3119248 excalated the query to the Regional manager. Since then no feedback as yet. Can somebody tell me the feedback. Regards, Nokuthula Tokwana 061 0598 278 ...
Went into the MTN store in Lambton to buy a new battery (after being told by another store that my battery was not the issue, it must be booked into a repair shop for 48hrs with no replacement!) and was told that they do not sell batteries, I must go to Vodacom or a "knock-off" shop to ...
Since Tuesday this week i.e. 4th Feb 2014 I have been calling MTN to find out why the coverage has dropped or rather, is non functional. The contact centre (for coverage 083 900 1212) has given me various reasons ONLY after me insisting that they were wrong in their assessment - they first insisted ...
Good day I have a contract with Mtn from December 2011 but due to insuffecient stock I only received my phone in January 2012, I was up for an upgrade and as for a faulty phone I was informed by Mr Jason Hansen repairs would be done on it for free, thus I would find out afterward the service ...