I did a sim swop over 32 hours ago and get still havnt received connection and activation of my new sim. This is highly frustrating and very bad service. The electronic customer helpline does not put you through to a consultant and i have been waiting for ages and nothing has happened. Please can ...
I went in to MTN lower ground floor in Cresta Shopping Centre on Saturday 26/11 to renew my wifes contract and get her upgrade. After renewing the contract we decided to take out an additonal contract with a Samsung tablet. I was assisted by Mazwi in store, who informed me to return the following ...
From the start of my UPGRADE, I have had problems with MTN. First they used my nickname on the contract, and it took 10 calls, and 4 emails (a month later) for the phone to be re-dispatched to my workplace. After a month I eventually got the phone, and using the phone for 2 WEEKS, the phone broke. ...
I received a call to my mobile number this afternoon from an MTN call agent offering me a deal on this yellow deal promotion that MTN is running, after I turned it down she asked me why and I said I am not interested as I already have a contract with Vodacom she then asked what phone I had and what ...
I have since the past week being calling 808, contract customer support its been up-to a week now in which my query hasn't been resolved and this is after multiple, long calls. The first consultant I spoke with is by name [Email Removed] call Ref:1056 9922 9 (this was regarding incorrect billing), ...
I called them again today finally spoke to Petunia from SP insurance department. She took all my details phone got cut nobody called me back. No call from my initial complaint was done as well. So as a last resort I am taking it to the ombudsman ...