I applied for two MTN contracts (a Samsung Note 2 and S3) at the Cedar Square MTN, which was approved a week ago. On Monday this week, I called the branch and they said they have one phone ready and need to source the S3 from another branch and that I can collect them on Tuesday. When I arrived I ...
How difficult is it to do a simple simswop from I phone to blackberry phone. Have been to the irene MTN shop twice now and yesterday at the centurion mall MTN shop with no luck - my simswop still has not been activated now after 3 days. I have been a client for 17 years and you cant complain about ...
On the 5th of November i purchased a MTN starter pack and loaded R60 airtime to use for my Blackberry Internet Services which only worked for 1 hour i called MTN they keep telling me the system has not updated (like whose problem is that) on the 6th of November my number suddenly changed from the ...
Ought airtime worth R180 last night around 7:30, i made a call to one number and today when i try to make another call i get told i don' have airtime. Called customer service and i spoke to a consultant who didn't help and she got me her supervisor named Lucky to help me. They say i bought data ...
I regularly use the MTN Active site to check the state of my contracts I have with MTN. It (used to be) quite helpful and the system was working 100% fine. Last time I logged in it redirected me to a "New and Improved" site that required more registration etc. Now, it just seems to do ...
I did an upgrade on my phone on 2013-11-04. Received a new sim, did the sim swap, payed for the sim, sign all the papers and still it's not active. Not only is it not active but the call centre could not even pick it up. They said I should go back to the store to get it sorted out. In the same ...