I received an e-mail stating that I owe MTN a R348.I migrated 2 cellphones on the same request to the pay as you go option. The first 1 was done correctly. I had to follow-up with the second phone. I phoned them today to sort this out. The first consultant said that I would get a callback from the ...
I upgraded my contract from a blackberry to iphone on the 30th of June, The consultant at the waterfront branch was to busy joking and flirting with other staff, that he made numerous costly mistakes that i am now paying for and can not get a response from mtn, even after visiting the branch 3 ...
I upgraded one of the phones on my name (I have 3) at a branch and that was an absolute pleasure, dealt with very professionally and simply. I waited a bit long for the sim swap to work however (going onto a day and a half without activation), and thought perhaps something had gone wrong with the ...
I received my BBZ10 in May 2013 due to an upgrade on my contract. From the start I had problems with downloading data and to sinc all my contact and data from my previous phone. I had to go into MTN store to download the latest software as I have no WiFi access. Still the sinc didn't work. I ...
I have an open MTN data bundle in which I receive 500mb per month. As I have an 8ta contract and they provide much better deals and customer services, I only in very rare cases plug in my MTN dongle and ONLY for browsing purposes. Last month I tried to access the internet and was unable to for ...
0837845972 & 0837845992 needs to be migrated to prepaid since contract has expired and I no longer wish to upgrade to a different contract. For the past three months I call and get transferred to retensions where i have to hold for more than hour. Today the same thing happened where I held up ...