My problems with the MTN data contract started when I got the message "Mtn.exe has stopped working" in November 2012. This was when my contract modem stopped working. Four trips to the Rivonia branch later, the problem seemed unsolvable, meaning I was unable to use the data on the ...
Very dissapointed with Mtn... this morning we received a sms from mtn saying that we exceeded our credit limit... when we phoned 808 for assistance, we were told that our limit is R6700 and we exceeded it, because my dad's account reached R44000!!! Unacceptable!!! Firstly I don't know hi2 that's ...
I have a laptop contract with MTN for which I pay R669 monthly for 2GB of data. In October 2013, MTN debited my account over R900. I sent an email to the email address provided online on 4 November. I then called in to the contact centre on 11 November to request feedback where I was told the team ...
On the 24/09/13 I signed a new contract with mtn. Within days the S3 would freeze for no reason, I took the phone in on 13/10/13. They said I would be contacted and receive feedback in 2 weeks. 2 weeks passed, no feedback, I went instore to ask what is happening and was told that my phone had to be ...
I went in on the 1st of March 2013, and took out an Mtn TopUp 200 contract for the Samsung Galaxy S3. The Brochure released the same day, with prices valid from the 1st of March onward, indicated the the price was R369 pm, inclusive of the usual itemised billing etc. On the system, upon applying ...
Good day i would just like to notify everyone that mtn really have the worst customer service.if im contacted via email please. I am and have been overseas since June and previously i called in may knowing im leaving asking if anything can be done to make sure this ended as soon as the contract ...