We paid my husbands MTN account on the 28th of January 2014. This morning he got a sms to say the account has been disconnected!!! How is this possible!??? We have been trying to get hold of MTN since 08:05 this morning... only now we got a agent, very unhelpful, claiming this account has not been ...
As I write this complaint I have been on hold with the call centre for well over 50 minutes with no joy. I have not spoken to 1 consultant and am beyond frustrated. My phone line has been disconnected despite the fact that my payment was made on Friday. I cannot believe that such a big company has ...
I bought a phone via internet Mtn (Contract) i got the phone got a sim card but from the beginning there i was having difficulties with it. i received a sim card but with no telephone number went to Mtn Glefair shopping centre one of the consultants helped me out to get a number for the phone. But ...
I have never had such a bad experience before with cell c while trying to get my old number back, on friday i must have called MTN 10 times trying to do a sim swop. i lost my fone on tuesday, insuurance gave me a new fone on thursday with a new sim card, however, when i put in the new sim card on ...
I was a contract user with MTN. I than cancelled it after settling my two years of their service. I was due for an upgrade I decided not to take it because I could not afford it. On 04/01/2014 I called to cancel and to be moved to a prepaid user. Which was done and I was happy. I try to get through ...
My 24 month data contract was due to expire on the 2nd of February. I knew that I had to give a month's notice for cancellation so I completed the cancellation form on the 7th of January. I received a read request, but no response. I have resent the form to local branches and the national centre. ...