I have been with mtn for 6 months, and already want to cancel my contract. Firstly I have my phone for a week, sent it in for faulty chargin port, receive it back without memory card, and tags. Second, contract has been suspended, did a payment of 400 as they asked (payment for next month they ...
I Upgraded on 01/02/2014 and very happily got informed by Francois from Design square that i can register and control most of my mtn spending on the MTN active website. I tried to log in and register and all went well until the linking of the cell number to the account, I am on contract. The ...
I have been with MTN for 18 years. The reception in the Garden Route is extremely poor- especially on the internet and for that reason I decided to migrate to another cell-phone supplier. On 8 December I went to cancel my contract & make the number pre-paid being imperative that I keep it for ...
I downgraded my contract in July 2013. Three month later I realised that I used my phone more then usual and decided to upgrade my contract. I went to the MTN shop at Stellenbosch Square Mall where the sales lady told me that I can't upgrade my contract. She told me that I only can cancel my ...
I activated my mtn acc last tear May, mid January this year both my phones were, i immediately reported to mtn where i was advised to bring ; CASE NR, AVIDAVIT, IMEI NR & BOTH PHONE BOXES. After bringing all this in, I received a call 3 days later from the branch I submitted my insurance claim, ...
Still waiting for contact is this how mtn treat its customers they write a response as if they actually doing something about it and then you wait and just are kept in the dark. Who employs these people so called managers never get back to you disgusting services MTN PLEASE POST DETAILS OF THE ...