I have a samsung galaxy S3 which I took out on contract from MTN June 2012. The phone was dropped about 3 months later (Cracked screen - August/September 2012) and still functioned normally, although the phone destroyed a 2GB memory card - a known issue: [URL Removed] The phone stopped working last ...
Saturday i lost my phone. I cried yes, however I remember I had insurance with MTN and that kind of dried my tears, well at least I thought. I called the insurance line and stood on the line for 35 minutes without any response. I asked for help on how to claim from the 808 service desk, I was ...
For days now I am trying to contact 1808. The IVR system is faulty, pressing option 1 doesnt nothing but loop the announcement. when you eventually get through to an agent, and ask to be put thru the Upgrades department, they make you give your cell number AND MTN PIN (stupid inefficient process) ...
I have been with MTN for 15 years, its my first time going on holiday ever, to Taiwan. I called the MTN centre to enquire about Roaming, I received the documents to explain how it will work, no where in the contract did it specify what MTN would charge me per item. ( Roaming, voice, sms, data) My ...
I logged a complaint on the 12 Nov I spoke to Nwabisa on teh 20th to date no reply she was gonna look at what they could offer me in light of an offer from the competition... Now all I want is advise how I go about cancelling the contract for. ...
I found out a bout 3 months ago that there is a MTN account opened in my name and not paid. I am still waiting for MTN to sort it out and remove it from my name on all the Major Credit Bureau's in South Africa. I would like to get is sorted out this Year. as I would like to get on with my life. ...