It has been more than eight months (JUNE 2013) since my first complaint about data coverage in my area REF no 6543472. I received a call from Thomas on the 14/01/2014 to assess the problem. Its now 03/02.2014... No feedback no excuse no promise no support no solution NO SERVICE... I have 4 lines ...
Booked my S3 in on 13.1.2014. Lady filled out all forms. Said 14 working days maximum. Last week I queried the progress 28.1.2014. Lady said repair centre had no track of my phone and they will get back to me. Phones me later tells me imei on page did not match the phone because the lady put my ...
Ek wil nou net weet wanneer word my rekening reg gestel met mtn? Eers kry glad nie data, smse en 30min mtn na mtn nie. Nerens in my kontrak staan dat ek net 'n gedeelte van my smse net vir mtn na mtn is en die res na vodacom ens is nie. Nou wil julle my vertel dat dit so is. Dis die grootste klomp ...
Based on my earlier report of utter poor coverage on my MTN DATA modem, I had subsequently received a call to state that the complaint was escalated. I have now twice followed up on this call only to have been requested (for the third time now) to complete the general complaint form. Form first ...
I paid my account on the 27th Jan 2014. And yet my account is still not reactivated. I contacted the contract customer service, i was put on hold for 45 minutes not once or twice but 5 times. Sometimes they would hang up the phone. Its so frustrating doing the same thing over and over each day. If ...
22nd January my account was suspended due to non-payment. MTN told me I owe R410. I paid it & my account was activated. 27th January MTN suspended my account again. I DM the twitter account for MTN &they told me I am behind a payment of R399. Which could not be as I just paid R410 & ...